Our house is open…to everyone! Orchard West and The Orchard Theatre is proud to offer captioned, audio-described, relaxed and sign-interpreted performances on selected productions.
There is an accessible ramped entrance located at the main front entrance, that brings you into the same level as the theatre bar, accessible toilet, merchandise and ticket desk and both auditorium Doors, A and B.
The only stairs at Orchard West are located within the auditorium Tiered seating section at the rear of the auditorium.
Wheelchair users are accommodated in nine spaces along Row V at the base of the Tiered seating section. Additional seating is provided next to these spaces for a personal assistant.
Captioned Events
Similar to television subtitles, captions display the actors’ words, as well as sound effects and off-stage noises, at the same time as they are spoken or sung. The captions are displayed on display units next to the stage.
Audio described Events
Audio-described performances provide a live verbal commentary on the visual elements of a production through hearing aid systems. The theatre has installed two hearing aid systems, an infrared audio enhancement system, and an induction loop system.
Relaxed Events
Performances are adapted in a number of ways to reduce anxiety and create a supportive atmosphere, including adjusting lights and sound levels on performances, providing a 'chill out' space, and demonstrating an embracing attitude towards audience noise and movement in the auditorium.
Sign-Interpreted Performance
An interpreter will stand in a visible position and interpret the spoken and heard elements of a performance. A seat space can be made available for the use of guide/assistance dogs.
View signed interpreted events
There is an accessible ramped entrance located at the side of the building, to the right of the main front doors, that brings you into the same level as the Lower Bar, auditorium Doors A and B which are for the Front Stalls, and accessible toilet which is operated by a Radar Key.
The Orchard Theatre now has a lift which allows you to access Ground floor, stalls bar, circle bar and Door B for the Upper Stalls.
The main front entrance allows access to the coffee shop, merchandise and ticket office.
Wheelchair users are accommodated in six spaces, three on each side of the Front Stalls. Additional seating is provided next to these spaces for a personal assistant.
There is an additional wheelchair and personal assistant space available in the Upper Stalls on Door C.
There is an additional accessible toilet, which is operated by a Radar Key, located in the Circle bar, Door C.
Call our ticketing team on 0343 310 0033 to request accessible seating or to have any questions answered about our venues.
With our visual story, our theatre is always open, even after the curtain has fallen! The visual story is intended to help prepare visitors for a new experience and to make our theatre as accessible as possible. It has been created for audience members attending one of our relaxed performances, but they are suitable for anyone who would benefit from a clear and accessible introduction to our theatre spaces. Download Orchard West Visual Story