Open to Everyone

Accessibility

Our house is open... to everyone! Southend Theatres are proud to offer signed and relaxed performances on selected productions.

Facilities include flat-floor access, automatic sliding doors, designated parking at the Cliffs Pavilion, accessible toilets, an elevator at the Cliffs Pavilion and serving the Dixon Studio at the Palace Theatre, an infra-red loop system and accommodation for wheelchair users within the main stalls seating.

Audio tapes of our brochure are available on demand (and can be accessed from this website) and assistance dogs are also welcome. Requesting Access Tickets

To request access tickets, including tickets for wheelchair users, please get in touch with our box office.

Signed Performances

We also attempt to schedule signed and relaxed performances where possible. Please see the details below for those scheduled in the near future:

Jesus Christ Superstar - Cliffs Pavilion | Thu 11 July 2024 8pm

An Officer and a Gentleman - Cliffs Pavilion | Thu 18 Jul 2024 8pm Pretty Woman - Cliffs Pavilion | Thu 8 Aug 2024 8pm

Hairspray - Cliffs Pavilion | Thu 12 Sep 2024 8pm

Grease the Musical - Cliffs Pavilion | Thu 7 Nov 2024 8pm

Now That's What I Call A Musical - Cliffs Pavilion | Thu 13 Feb 2025 8pm

& Juliet - Cliffs Pavilion | Thu 8 May 2025 8pm

Relaxed Performances

A relaxed performance will welcome everyone who would like to see the panto in a less formal atmosphere. The adapted environment and our attentive and trained staff will provide a magical experience for all, including audiences with an autism spectrum condition, dementia, and people with special educational need.

Peter Pan

Cliffs Pavilion | Sat 30 Dec 2023 11.00am Visual Story

With our visual story, our theatre is always open, even after the curtain has fallen! The visual story is intended to help prepare visitors for a new experience and to make our theatre as accessible as possible. It has been created for audience members attending one of our relaxed performances, but they are suitable for anyone who would benefit from a clear and accessible introduction to our theatre spaces.

Download our visual story:

Cliffs Pavilion - Visual Story - Cliffs Pavilion

Palace Theatre Visual Story - Palace Theatre