We are committed to making Wycombe Swan welcome to everyone. We will always endeavour to support all our patrons to access and enjoy our events. Below you can find a variety of information to help you plan your visit.
Customers who wish to claim deaf or disability-related concessions will be asked to complete a short form, which will sign them up to the access list.
If customers are unable to use seats in the upper levels of the theatre, they will be entitled to buy tickets in the Stalls (max 2 per customer per event) at the lowest price available
One free ticket for the companion of a deaf or disabled person who is not able to attend the event unaccompanied is available on all performances.
The main auditorium has space for up to 8 wheelchair users in the stalls; the Old Town Hall for up to 5. There is lift access to all levels of the theatre in Wycombe Swan, the Old Town Hall and the Oak Room.
There are free spaces for Blue Badge Holders in the adjacent Wycombe Swan with level access through to the Ticket Office, the Old Town Hall, and the Oak Room.
There is an accessible toilet on the Stalls and Circle levels of the Wycombe Swan.
A unisex accessible toilet is on the Stalls level of the Wycombe Swan and the Old Town Hall, and on the first floor outside the Oak Room.
Guide, hearing and other working dogs are welcome in all parts of the theatre. If dogs are accompanying patrons, please advise the Ticket Office so that seating with suitable access can be arranged.
Wycombe Swan organises sign-language interpreted performances for some of the biggest shows of the year
Wycombe Swan's auditorium has a wireless infra-red (Sennheiser) system, this technology uses an invisible infra red light to connect sound source and listener. Sennheiser Infrared audio transmission systems are an effective alternative to hard wired systems. Listeners wear an infrared receiver with headphones, headset or stethoset. Receivers can be collected from the Box Office at the main entrance.
Pre-performance tours of the stage set for the visually impaired can be arranged for individuals or groups. Please contact the Ticket Office on 0343 310 0060 to arrange a mutually convenient time.
Here at the Wycombe Swan, we have a viewing room that we are able to offer to customers who may need to take a break from being in the auditorium but don’t want to miss any of the show.
The viewing room seats 2 people and is located at the back of the auditorium on the Stalls level.
If you feel like you may need to use this space please speak with the Duty Manager on arrival.