Our house is open... to everyone! Southend Theatres are proud to offer signed and relaxed performances on selected productions.
Facilities include flat-floor access, automatic sliding doors, designated parking at the Cliffs Pavilion, accessible toilets, an elevator at the Cliffs Pavilion and serving the Dixon Studio at the Palace Theatre, an infra-red loop system and accommodation for wheelchair users within the main stalls seating.
Audio tapes of our brochure are available on demand (and can be accessed from this website) and assistance dogs are also welcome. Requesting Access Tickets
To request access tickets, including tickets for wheelchair users, please get in touch with our box office. Changing Places Facility Our Changing Places facility is located on the lower ground floor of the Cliffs Pavilion. Access to these facilities is for customers who possess a RADAR key and facilities include: Height adjustable sink and toilet, changing bed with shower, seated/standing shower and privacy screen. More information about Changing Places Facilities.
Signed Performances
We also attempt to schedule signed and relaxed performances where possible. Please see the details below for those scheduled in the near future: The Lion, The Witch & The Wardrobe - Cliffs Pavilion | Thu 17 Apr 2025 7pm & Juliet - Cliffs Pavilion | Thu 8 May 2025 8pm Ghost Stories - Cliffs Pavilion | 15 May 2025 8pm Kinky Boots - Cliffs Pavilion | Thu 5 June 2025 7.30pm Joseph and the Amazing Technicolor Dreamcoat - Cliffs Pavilion | Thu 19 Jun 2025 7pm Bat Out Of Hell - Cliffs Pavilion | Thu 7 Aug 2025 8pm TINA: The Tina Turner Musical - Cliffs Pavilion | Thu 28 Aug 2025 7.30pm Here and Now: The Steps Musical - Cliffs Pavilion | Thu 9 Oct 2025 Six: The Musical - Cliffs Pavilion | Thu 13 Nov 2025 8pm Fawlty Towers - The Play - Cliffs Pavilion | Thu 27 Nov 205 7.30pm Cinderella - Cliffs Pavilion | Fri 2 Jan 2026 5pm Relaxed Performances
A relaxed performance will welcome everyone who would like to see the panto in a less formal atmosphere. The adapted environment and our attentive and trained staff will provide a magical experience for all, including audiences with an autism spectrum condition, dementia, and people with special educational need.
With our visual story, our theatre is always open, even after the curtain has fallen! The visual story is intended to help prepare visitors for a new experience and to make our theatre as accessible as possible. It has been created for audience members attending one of our relaxed performances, but they are suitable for anyone who would benefit from a clear and accessible introduction to our theatre spaces.
Download our visual story:
Cliffs Pavilion - Visual Story - Cliffs Pavilion
Palace Theatre Visual Story - Palace Theatre