Fareham Live prides itself on being a welcoming and accessible venue for all visitors. We will always endeavour to support all our patrons to access and enjoy our events. Below you can find a variety of information to help you plan your visit.
News article: What does accessibility mean to us? 3 June 2024
For Access Enquiries contact us via: [email protected]
Our access team is made up of a core group of staff, who help shape and drive the access offer for the building. At Fareham Live, we understand that access can mean so much more than ramps and lifts (though these of course are important). It is about representation and respect as much as anything else, and recognising that barriers to access can be logistical, physical, cultural, financial, and more.
Through ongoing training of staff and partnerships with organisations such as Attitude is Everything, Fareham Live can ensure that they are at the forefront of access in the live entertainment industry. Recent training for staff has included:
Dementia Awareness
Visual Impairment Training
Mental Health Awareness
Fareham Live offers a complimentary companion ticket to all shows and workshops for patrons with a variety of access requirements (subject to availability/verification may be required). These can be booked by phone or in person.
All areas of Fareham Live, both backstage and front of house, are totally wheelchair accessible to both patrons and staff.
Located on Osborn Road. The venue is situated in the town centre, approximately fifteen minute's walk, from Fareham Station. Wheelchair access to the building is available from both the town centre entrance and the entrance from the Car Park.
There are three pay-and-display car parks immediately behind and adjacent to the venue. There are several parking spaces allocated to blue badge holders.
The main entrance is accessed from Osbourn Road and leads directly into the main foyer, which is all on one level. There are automatic doors. Ticketing is located immediately in front of the main doors. As with all our service points, the welcome desk has a wheelchair-accessible section. There is a customer lift in the foyer to reach the up level. There are wheelchair-accessible lavatories on all levels, plus a changing places toilet – please see signage or ask a member of staff for help.
We have 8 wheelchair spaces in the stalls and one in the circle. Essential companions accompanying patrons in wheelchairs will receive a complimentary ticket (verification may be required). These can be booked by phone or in person; please note that wheelchair-accessible seating will be read as reserved on our website, so please always contact us directly. Tickets will be sent directly by post or can be collected upon request. All our service points have a lowered section for use by our wheelchair-using patrons.
Both the main hall and Studio One are equipped with a Sennheiser infra-red system. This technology uses an invisible infrared light to connect the sound source and the listener. There are eight headsets available from the cloakroom. Please let us know when booking if you will require one. A counter-induction loop and four portable units are provided at the box office for use in the private meeting rooms. The headsets are worn like stethoscopes and have an on/off switch and a volume control for the user to adjust to a comfortable volume.
Guide and Hearing Dogs are welcome in all our spaces. If you would like to take your dog into the Main Auditorium or Studio One please let us know when booking and a complimentary adjacent seat will be reserved for your animal.
If you are blind or visually impaired and would like to attend with a personal assistant, please contact the ticket office. If you would like to visit the space when performances are not taking place to look at the wheelchair places available in the auditorium, we can make arrangements with the duty manager to allow this. Please contact Ticketing in the first instance.
For any performance containing strobe lighting, flashing lights, pyrotechnics, haze/smoke, and/or loud bangs/explosions, a notice will be displayed in all public areas and on the doors of the relevant space. Ushers and House Managers will also be aware of this content. If this is likely to concern you or your party's members, please consult with a duty manager upon arrival.
We have a number of sets of ear defenders available from our ticketing desk, and Fareham Live will display notices prior to any performances containing strobe lighting, flashing lights, pyrotechnics, Haze/Smoke, and/or loud bangs/explosions.
If you are a parent and have booked your child onto one of our holiday workshops, arranging an early entry tour is possible. Our access lead will show you around the building, explain how the day will work, and introduce you to the lead practitioner for the day. Please contact us if you would like to arrange an early entry tour.
Fareham Live is committed to ensuring its programme is accessible, diverse, and reflective of the audience that comes to see it. We hold access-specific performances, including relaxed performances and BSL-interpreted performances, throughout the year. Please check specific show pages or contact our access team for more information.
Brochures will be available in large print upon request. Please contact for details.